Is a WordPress Business plan a bad idea? If you asked me today, I’d say yes. But I’m highly annoyed at the moment and in “burn it all to the ground!” mode.
So, heads up, I’ll be bitching a bit in this post.
Okay, so, this is what happened. It all started when I posted a free-verse poem yesterday. A poet and writer I follow, Basilike Pappa over at Silent Hour, liked it and asked why I didn’t have a reblog button so she could promote it. Good question! Must be a setting I needed to change. But I couldn’t find anything. I found a WordPress support page with solutions and a handy video with steps to follow to get reblogging working, so I went to follow it — except on my Settings page, the Reblog tick box was missing. Huh. Weird.
So I contacted Support through text chat figuring they could help me.
Well, they couldn’t.
Here’s why. WordPress.com plans come in six flavors: Free, Blogger, Personal, Premium, Business, and eCommerce. I originally got the Premium because it wasn’t too expensive and allowed more freedom with the look of my blog and extra functionality. But then I upgraded to Business — it gave me unlimited storage for media, I could use nifty plugins and more themes, etc. It’s not exactly cheap. However, I decided to go for it — I’m enjoying blogging so why not? Plus, I could tie it to freelancing (I originally had a separate freelance site that’s now in hibernation, so I was planning to piggyback it on the Land Manatee site).
Here’s the one way the WordPress Business plan sucks
After chatting to a WordPress support person, I discovered that for me, the Business Plan sucks in one crucial way. It seems WordPress uses Jetpack for security and various other services and the Jetpack developers didn’t make it possible to reblog on Business accounts or can’t figure it out, I’m not sure. I’m not a technologist — I just know it’s not an option on my posts. Once you go Business, they consider your site a custom site, which gives Jetpack a hernia, so people can’t reblog your material. Seriously? Here I am paying for improved functionality and marketability, yet I am missing one of the most basic and fundamental ways of building up an audience. Talk about a momentum killer. It’s mind-boggling. The agent agreed and put in a ticket — stay tuned, we’ll see how that works out.
Apparently, it’s a known problem and there’s an open development issue for it. By the way, even though I was highly annoyed, I wasn’t mean to the Support person because I’ve worked with the public. When you’re the face of the company, angry people feel entitled to heap abuse on you, even if you’re not responsible and can’t do anything. I don’t want to be that guy.
Then it suddenly came back to me: I was pretty sure I’d had a similar conversation a while back. So I checked through the chat history and yep — I’d contacted Support back in early 2018 about the missing Reblog button. It was annoying, but at the time, my blog was new so didn’t have a lot of traffic, so no one was reblogging my stuff. I even rediscovered a post I’d started writing about it that I didn’t finish. Over time, I forgot about the issue. Here is part of my original post:
Okay, so now that I have your attention, you’re asking yourself why is upgrading WordPress a bad idea? Doesn’t it give you extra functionality? Yes, it does — at a cost in basic features.
(blah blah blah boring stuff)
So, once you upgrade to Business, your primary account doesn’t really count as your primary account when it comes to Reblogging.
The good news? Tech support told me they’ve put in a request to Jetpack to have this worked on, so hopefully, it gets sorted out.
Yeah, well newsflash, it didn’t. I guess the Jetpack guys have been busy. I started this unfinished post on March 20, 2018 — and it’s now May 9, 2019. Fourteen months ago! Guess that’s one tough nut for the JetPack developers to crack — either that or they and WordPress don’t give a rat’s ass and Support is just giving me lip service.
So now I’m at the point where I’m getting consistent visitors and a fair amount of random traffic. It would be nice if someone who likes my stuff and wants to share it with their followers could actually do it.
One solution is I can downgrade to Premium. It would save me money, and I think it will let me have a Reblog button, but apparently, it’s a bit of a hassle and WordPress’s support staff has to do it. I’ll lose all my plug-ins and some features. Not sure what I’ll do.
You know what would be the easiest solution for me?
Fix your reblog button, WordPress!
*If Jetpack ever solves this, I’ll update my post.
P.S. I don’t have the beard now — too lazy to take another photo
P.P.S That’s me holding my breath in exasperation, not trying to look constipated or chubby.